Returns & refunds

Returns

If the size or colour isn't right, exchange it within 7 days of delivery, as long as it hasn't been worn or washed and the tags are still on. We pay the delivery for the replacement. If we sent the wrong item or a faulty one, you get a full refund.

How to return: message us on WhatsApp with your order number and a photo of the item, and we'll tell you whether it needs to come back, and how. When the return is our fault (a wrong, faulty or broken item), we pay the delivery both ways.

Refunds go out by bKash or Nagad within 3 working days of the return being approved. Cash-on-delivery orders are refunded the same way; tell us which number to send it to.

Not returnable: innerwear, made-to-measure or altered clothes, and items marked final sale.